Learning Need:

The professional association had an existing 2-day workshop where learners were not engaged, the format and content was outdated, and eleven subject matter experts with highly technical engineering and chemical knowledge were needed to come together to update and improve the workshop experience.

Learning Solution:

ARCHway Learning Solutions analyzed what was and was not working with the current workshop and facilitated small group development meetings with the subject matter experts to determine the needed changes to improve the product and increase attendance. ARCHway created a new custom logo, brand, and presentation template to create uniformity between presentations. ARCHway’s design focused on intriguing visuals, engaging interactions, hands-on activities and competitions, useful tool kits, and real-world application examples with a careful edit of the “need to know” and “nice to know” content for the learners.

Learning Results:

The association saw an increase in attendance of the workshop and the board of directors was happy with the renewed product offering. Additionally, ARCHway produced the recording of the live event to offer a virtual experience online for those who could not attend live which created a second revenue source from the product for the client.

Other ARCHway Learning Solutions for this client:

Learning Strategy, Learning Management, Webinars, Video Production.

Learning Need:

The CEO and Director of HR were seeing a lack of new employees understanding the company’s vision and mission and wanted to streamline a clear and consistent method of delivering the message. They needed to tell the company’s story in a way that would welcome newly hired employees and invigorate the culture within the existing teams. 

Learning Solution:

ARCHway Learning Solutions analyzed the company’s clear voice of their vision and assisted the company to clarify their unwritten vision, mission, values, and company standards that had not yet been formalized. ARCHway produced a series of documentary style videos where staff, volunteers, and residents shared their personal story of what it meant to be proud of their connection to the organization. Additionally, ARCHway produced micro-learning explainer videos where the CEO could share the company’s vision and several stories of the company’s culture. ARCHway designed a beautiful interactive book where the videos were housed with text about the company where the consistent brand, message, and vision could be easily shared with all employees. 

Learning Results:

The CEO and other company stakeholders were thrilled with the end product which made it easier for the Director of HR to share a clear vision. Based on the branded themes created by ARCHway, the company launched an internal campaign aimed at culture which improved employee communication. Those who participated in the videos (staff, volunteers, and residents) hosted their own Academy Awards to unveil the final interactive culture book as a kick-off celebration. The overall impact was a simple way to communicate a consistent message of staff-centered and resident-centered culture. 

Other ARCHway Learning Solutions for this client:

Learning Management and Video Production. 

Learning Need:

The owners had delivered in-person orientation every week for 10 years and were burned out while also considering growing the business into new territories where it would be impossible to facilitate the in-person orientation themselves. 

Learning Solution:

ARCHway Learning Solutions analyzed the best method to transfer the in-person orientation experience into an online learning with an in-person component. ARCHway developed video scripts and produced multiple short custom videos with the owner, staff, and models. Working with the subject matter expert, ARCHway developed the eLearning audio and visual scripts and capture the voice over so each eLearning course could be heard or read by the learners. The 9 eLearning courses went through a series of edits and were piloted with a sample group before finalizing the project. 

Learning Results:

The orientation experience was significantly streamlined where employees could complete the learning remotely on their device at home or at a computer at the agency office. This increased the speed at which newly hired employees completed orientation and could begin taking shifts. The in-person component of the orientation moved from weekly to bi-monthly freeing up time for the owners to work on other aspects of growing their business and take a much-deserved long vacation. 

Other ARCHway Learning Solutions for this client:

Learning Management and Learning Strategy. 

Learning Need:

The owner recently upgraded their reservations software and found that the front desk staff was having difficulty learning the new system. The owners were concerned with any training that took too much time or that was not engaging for the front desk staff. 

Learning Solution:

ARCHway analyzed the errors occurring with the new software and found a trend of the same three errors occurring the most often causing incorrect drop numbers at the end of each shift. With the owners and front desk manager, ARCHway developed a custom micro-learning process with videos and simulations working in a sandbox account of the software so the front desk staff could watch a short video 1–2-minute video and complete the function in an interactive simulation. As the staff member completed tasks accurately and with greater speed, they earned points which they could use to play optional games within the learning platform. 

Learning Results:

The front desk staff completed the learning modules in rapid speed and was competitive with receiving the highest points. They were able to play their earned games during their breaks and kept a scoreboard in the breakroom. The owners saw a notable decrease in the errors. 

Other ARCHway Learning Solutions for this client:

Learning Strategy and Workshops.